This role provides a first step for someone wanting to pursue a career in remortgage or ultimately within conveyancing work.
The role & key responsibilities
You will provide administrative support and assistance to our team of Remortgage Caseworkers in order to enable them to process a high volume of cases.
The role will involve making calls to request information, such as redemption statements from existing lenders or to request updates and information from clients, carrying out identification checks, and processing mortgage offers and incoming questionnaire packs.
Required skills and experience
Previous experience and/or knowledge of the remortgage process isn’t necessary, but you must be committed to learning quickly and possess a keen and eager approach to work.
Excellent communication skills are essential. You must be able to communicate effectively over the phone and in writing.
You must be organised and methodical in how you work and be able to deal with a busy workload. You should also have a keen eye for detail and be able to demonstrate a meticulous and professional approach, ensuring that processes and procedures are followed accurately and in a timely manner.
We will provide training on our case management systems, but you should already have a good grasp of and be comfortable using IT.
Experience of working in a team environment is important, as our Remortgage Assistants provide essential support to our team of experienced casework advisors.
If you meet the criteria above, and are interested in working for one of Yorkshire’s leading law firms, we want to hear from you. Please send your CV and a covering letter, including details of your current salary, to the recruitment team at firstname.lastname@example.org.